Blackbaud Luminate Support Consultant
Scottsdale, AZ
Availability:
Work Status:
1 week
US Citizen
Willing to Travel:
Yes
Work Preference:
Remote
Summary
Blackbaud Luminate Support Consultant with 7 years experience, 14 years in IT. Proficient in support, troubleshooting, customization, data management, and maintenance for Luminate CRM and Luminate Online. Experienced Maintenance Support Consultant in nonprofit sector.
Consulting Experience
7 years of Blackbaud Luminate experience
14 years of total IT professional experience
Proficient in providing Blackbaud Luminate support and maintenance
Responsible for resolving user issues and system enhancements
Skilled in troubleshooting and debugging Luminate software
Strong knowledge of Luminate CRM and Luminate Online modules
Capable of customizing Luminate solutions to meet client needs
Expertise in data management, migration, and reporting in Luminate
Conducts system testing and validation for functionality and compliance
Provides technical support and training for Luminate users
Experienced in documenting Luminate configurations and customizations
Familiar with Luminate best practices and nonprofit industry standards
Proven experience as a Maintenance Support Consultant, addressing software maintenance and user support
Skilled in translating user requirements into Luminate solutions
Proficient in ensuring data security and compliance within Luminate systems
Previous Clients
Emory University, Georgia
2021 - Present
Blackbaud Luminate Support Consultant
Netflix, California
2020 - 2021
Blackbaud Luminate Consultant
John Peter Smith Hospital, Texas
2018 - 2020
Blackbaud Consultant
BL Restaurant Operations, Texas
2017 - 2018
Maintenance Support Consultant
Technical Skills
Blackbaud Luminate Support
Issue Resolution
Troubleshooting and Debugging
Luminate CRM
Luminate Online
Customization
Data Management and Migration
System Testing and Validation
Education
University of North Carolina at Chapel Hill
Master of Science in Software Engineering
