JDA Support Analyst
St. Louis, MO
Availability:
Work Status:
Immediate
H1B Visa
Willing to Travel:
Yes
Work Preference:
Remote
Summary
JDA Support Analyst with 9 years of experience, specializing in support, issue resolution, configuration, collaboration, and a total of 16 years in IT, primarily as a Support Specialist.
Consulting Experience
9 years of JDA experience
16 years of total IT professional experience
Expertise in JDA software and modules
Providing technical support and issue resolution for JDA applications
Analyzing business requirements for JDA solutions
Strong understanding of JDA data structures and architecture
Configuring and customizing JDA applications
Collaborating with users to address and resolve system-related issues
Documentation of support cases and resolutions in JDA
Monitoring system performance and ensuring data integrity
User training and support for JDA functionalities
Data migration and troubleshooting for JDA applications
Familiarity with JDA best practices and business processes
Coordination with cross-functional teams and stakeholders
Performance optimization and tuning of JDA applications
Previous Clients
Office Depot, Florida
2022 - Present
JDA Support Analyst
PISTON GROUP, Michigan
2022 - 2023
JDA Consultant
Larry H Miller Dealerships, Utah
2021 - 2022
Blue Consultant
Northern Arizona University, Arizona
2020 - 2021
Support Specialist
Technical Skills
JDA Software Support
Technical Issue Resolution
Business Requirements Analysis
System Configuration and Customization
User Training and Support
Data Migration and Troubleshooting
Technical Documentation
Performance Optimization
Education
Banaras Hindu University, Varanasi, India
Master of Computer Science
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